Country Inn & Suites By Carlson, Grand Rapids Airport, Mi

Country Inn & Suites By Carlson, Grand Rapids Airport, Mi

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Country Inn & Suites By Carlson, Grand Rapids Airport, Mi Reviews

Guest reviews are submitted by our customers after their stay at Country Inn & Suites By Carlson, Grand Rapids Airport, Mi

Guest reviews

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Older travelers

  10.010

  A little hard to find off the expressway

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Family with children

  9.610

  The staff was extremely nice. The pool only got about 4 feet deep which was perfect for the kids and I didn't have to worry. The beds werec comfortable and the room was clean.

  The signage was very poor. Our navigation system gave us wrong directions but that it's not the hotels fault. It it's located behind Meijer'shopefully that will help someone else find it.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Older travelers

  8.210

  The facility was nice and staff was helpful.

  Hard to find and signage was poor/not visable at night and very small by day.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Family with children

  7.410

  We appreciated the King Suite with the french doors separating the sleeping areas. We could put the kids to sleep on the sleeper sofa, close the doors and watch tv without disturbing them. The pool was a nice size for small children.

  The breakfast included with the stay consisted of some of the worst tasting foods I've ever had. Gave the saying "you get what you pay for" a whole new level of meaning. Yuck.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Single

  3.410

  Breakfast and everything was dirty, carpet was terrible. Needs a complete make over and deep clean.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Single

  10.010

  While I most likely choose a Country Inn & Suites again, I did find it bothersome when I left my room [way before check out time] to use the computer in the lobby and get some breakfast, only to find out that the card to open the door in my room was shut off after midnight. Staff reprogrammed the card but to no avail after 2 attempts. They finally had to use their "house" key to open the door for me.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Single

  7.010

  Evening light dinner

  In bath room couple floor tiles were loose and tv remote doesn'twork

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Older travelers

  9.610

  It was difficult to figure out how to get to the hotel from 28th street. There are no large signs and you have to pull into Meier and follow a easement to get.to the hotel. It took us 3 attempts to get there.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Single

  4.610

  The continental breakfast was good. Shuttle driver was nice.

  The shuttle van was dirty, old, etc.... The rooms desparately need an update. Stains on the carpets, dirt-grime-hair on the coffee pot, phone, hair dryer! The chairs by the desk had multiple moisture looking stains on them. This was not a good experience and it will definitely be my last stay at this location.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Family with children

  6.610

  The pull-out bed was extremely uncomfortable. Would have preferred a room with double beds, but rooms were overbooked and had to settle with king room with pull-out bed. Price was good.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Group of friends

  7.410

  Nice atmosphere. Good staff.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Older travelers

  5.010

  Outdoor seating

  The front desk person did not give our credit card back. We realized that before leaving town. He should have called our room or cell phone to notify us it was at the front desk. Not very good customer service!

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Family with children

  10.010

  Budget friendly, but very clean and very helpful FRIENDLY staff. The waffle machine was malfunctioning one morning and one of the staff noticed our children were anxiously waiting to make thier own, unfortunately the waffle iron was broke. He went out of his way and somehow was able to make one last one and brought it up to our room buttered with syrup for our kids...WOW!! They printed directions to several area museums and attractions for us. To find it drive into the Meijer parking lot enterance. Cookies are always a nice touch with a Country Inn chain!

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Couple

  8.210

  Very friendly and polite staff. well situated

  There was a strange strong smell in our room, we got used to it afar a while.

• Country Inn & Suites By Carlson, Grand Rapids Airport, Mi
  Older travelers

  7.810

  Easy to get to, shopping handy, clean, fairly quiet (just off an expressway), nice staff

  Nothing, we've stayed here before and were back again. That's gotta say something.